September 21, 2006
Norwich-based law firm Hatch Brenner has followed up news of an imminent £500,000 move into major new city centre premises by announcing the arrival of three key personnel who have been recruited in the firm’s continuing drive to set even higher standards of legal service.
Cheryl Page is currently an equity partner at the North London firm of Vanderpump & Sykes, where she heads the probate department. She will join the private client department of Hatch Brenner in the New Year, bringing her expertise in inheritance tax planning, probate and wills. She is also a notary.
Another high profile arrival from the capital is Sally Davenport, who has joined Richard Cassel and Jo Chimes in Hatch Brenner’s formidable employment team. Ms Davenport previously worked as a commercial litigation specialist with City firm Theodore Goddard and holds a Masters degree in Employment law. She is also a Fellow of the Chartered Institute of Arbitrators.
A third arrival is Rebecca Davis, who has joined Hatch Brenner’s residential conveyancing team from another local firm where she was one of its conveyancing team leaders.
The trio of new arrivals confirms that there has been no let-up in momentum at Hatch Brenner following the recent acquisition of around 4000 sq ft of office space at Dencora House, on Theatre Street. The new premises are a stone’s throw from the firm’s head office, and will give it a striking double presence in one of the city’s most prominent commercial areas.
Alan Dobbins, managing partner of Hatch Brenner, said the appointments were a further indication of the firm’s determination to continue to raise standards of service to its clients.
“Our staff understand that in this day and age being ‘good enough’ is not the standard for which a firm should aim,” said Mr Dobbins. “We must set the bar much higher than that and ensure that all our clients – from the very small to the very large – receive the very best service we are capable of giving them as well as the very best advice.
“Clients are becoming more demanding in their expectations, and it is right that we should respond to their demands – in terms both of service and of the surroundings in which that service is delivered.”
He added that one of the major strengths of Hatch Brenner was an internal structure which ensured that clients were always guaranteed partner attention; clients enjoy direct access to the partner in charge of their business even if day-to-day issues are dealt with by an assistant.
“It is a common complaint against law firms that clients feel they are being fobbed off or treated simply as a number,” said Mr Dobbins. “Our partners will always retain overall responsibility and remain available to speak direct to our clients whether over the telephone or face-to-face whenever there are important issues to be addressed.”
